This course applies to people who wish to gain the knowledge required to provide customers with information and assistance on facilities, products and services.
- Non-editing teacher: Gavin (Mr. G) Allen
- Non-editing teacher: Felipe Leao Vieira
- Non-editing teacher: Katherine Nowakowski
- Non-editing teacher: Colin Patterson
- Non-editing teacher: Johnny Reinholdt
- Non-editing teacher: Sue Ropchan
- Non-editing teacher: Vanessa Sabucco
- Non-editing teacher: Joyann Tonge Toronto
- Non-editing teacher: Jennifer Tonner
- Non-editing teacher: Wendy Wells
- Non-editing teacher: Anne Yao
- Non-editing teacher: Lucas Zhang