This course applies to people who wish to gain the knowledge required to provide customers with information and assistance on facilities, products and services.
- Non-editing teacher: Gavin (Mr. G) Allen
- Non-editing teacher: Annie Chen
- Non-editing teacher: Minal Chiplunkar
- Non-editing teacher: Heidi Gherman
- Non-editing teacher: Rehana Habibulla
- Non-editing teacher: Felipe Leao Vieira
- Non-editing teacher: Camilo Macalinao
- Non-editing teacher: Bandita Nath
- Non-editing teacher: Willorie Pajarillo
- Non-editing teacher: Colin Patterson
- Non-editing teacher: Pheba Philip
- Non-editing teacher: Johnny Reinholdt
- Non-editing teacher: Vanessa Sabucco
- Non-editing teacher: Jeremy Sepulveda
- Non-editing teacher: John Skwarok
- Non-editing teacher: Ashifa Tharani
- Non-editing teacher: Wendy Wells
- Non-editing teacher: Tsuyoshi Yanagisawa
- Non-editing teacher: Lucas Zhang