In this course students will learn to analyze
customer needs and expectations focusing on implementing improvements leading
to quality service delivery.
- Non-editing teacher: Peter Gibbon
- Non-editing teacher: Instructor Instructor
- Non-editing teacher: Dushyanta Kawdikar
- Non-editing teacher: Heather McCarthy
- Non-editing teacher: Mahesh Nandwani
- Non-editing teacher: Parisa Pajooh
- Non-editing teacher: Martin Presse
- Non-editing teacher: Devon Reid
- Non-editing teacher: Sue Ropchan
- Non-editing teacher: Mary Salvino
- Non-editing teacher: Anita Smith
- Non-editing teacher: Chitra Takle
- Non-editing teacher: Pearly Tang
- Non-editing teacher: Todd Turton
- Non-editing teacher: Stella Webber
