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This course is a workplace-centered course and includes 2 parts:

Part 1:
American Hotel and Lodging Association START Program for Food & Beverage Service: Learn about food and beverage service, food sanitation, guest service, dining room and kitchen protocol, workplace safety, food terminology and wine knowledge. The course also takes you through various aspects of the hospitality institution operations and management. This subject complements Hospitality, Tourism and Travel information by providing the skills needed for one of the most common entry-level positions in the industry. Successful completion leads to an internationally recognized certificate from the American Hotel and Lodging Association (AHLA).

Part 2:
Smart Serve ® Certification: Smart Serve Certification is legally required in Ontario for anyone handling, selling, or serving alcohol. This course provides the information needed to complete the Smart Serve examination leading to the certification. The examination is taken at Greystone College.

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